FOCUS TECH MAIN | FULFILLMENT POLICY

We teach IT in a way that's easy to understand, with customized programs based on the latest tech and expert teaching.

focus tech online school

Fulfillment Policy

Refunds and Cancellation Policies

Effective Date: March 30, 2024

Thank you for choosing us. We are committed to providing transparent and fair policies to ensure your satisfaction. Please review our refund and cancellation policies outlined below.

Refunds Policy:

Refund Eligibility:

We offer refunds on our courses if they meet the criteria outlined in our refund policy.
To be eligible for a refund, the course must not have started, and the request for a refund must be made within 7 days of the purchase date.

Refund Process:

To request a refund, please contact our customer support team at email: elenag@thefocus.tech
Once your request is received and approved, we will initiate the refund process.
Refunds will be issued to the original payment method.

Cancellation Policy:

Cancellation Eligibility:

You may cancel your course before the start of the session.

Cancellation Process:

To cancel your course, please contact our customer support team by email: elenag@thefocus.tech with your order details.
Once your cancellation request is confirmed, we will process the cancellation and issue a refund if applicable.

If you have any questions or concerns regarding our refund and cancellation policies, please don't hesitate to contact us:

Customer Support Email: elenag@thefocus.tech

Customer Support Telegram group: https://t.me/TheFocusTech

Changes to this Policy:

We reserve the right to update or modify our refund and cancellation policies at any time. Any changes will be effective immediately upon posting the revised policy on our website.

By continuing to use our services after any changes to this policy, you accept and agree to abide by the updated terms.

Conslucsion:

Thank you for reviewing our Fulfillment Policy. We aim to provide clear guidelines to ensure a smooth and satisfactory experience for all our customers. Your trust and satisfaction are important to us.